FAQ

 FAQ

 Why buy from hipertemplates.com?

 

 We have a wide variety of templates at really interesting prices and with exclusive designs created by our professionals.

 

 If, after reading these FAQs, you have any queries, please do not hesitate to contact us.

 

What are the advantages of buying a template?

 

The greatest advantage is the price, of having designs at a mini price.

 

The second advantage is the time; you will have an instant template that, in many cases, may have involved hours of work.

 

What am I buying?

 

Once payment has been confirmed, you will receive a link to download a zip file with the template in the format described in the characteristics of the catalogue.

 

Once payment has been confirmed, you will receive a link in your inbox so that you can download the template you have just purchased.

 

 What do I need to modify the templates?

 

In the characteristics of each template, you will find all the information concerning the formats delivered and the programs necessary to personalise the designs.

 

What can I do with your templates?

 

If you are an end user, you can modify them and print them for your use without any limitations.

 

If you are a professional user, you can modify and print them multiple times for multiple clients without limitations.

 

They can be used as a base for future work and designs.

 

 What can I not do with your templates?

 

You may not place any of our products, whether modified or not, on a floppy disk, CD or website or any other media and offer them for redistribution or resale without the previous written permission of our company.

 

You may not give a sub-licence, assign or transfer this licence to other people without the previous written consent of hipertemplates.com

 

You may not claim the intellectual copyright or any exclusiveness or our products, whether modified or not.

 

 What is the difference between a unique and a non-unique purchase?

 

 Non-unique purchase: a non-exclusive purchase means that other people may buy the same template.

 

Unique purchase: a unique purchase guarantees that you are the last person who can buy the template. After an exclusive purchase, the template is removed from our database and will never become available again for other clients.

 

 I have bought a template but I have not received the download information

 

 In this case, send an e-mail to info@hipertemplates.com

 

 I have received the same receipt twice. I have received 2 e-mails.

 

 Make sure that the receipts have different purchase IDs. If this is the case, contact our invoicing department.

 

 I am a designer and I would like to use your templates to do work for my clients.

 

Our templates are ideal for reducing time in designing processes, as well as for improving the prices or for earning greater benefits when billing third parties.

 

I have a company and I would like to create my corporate image from your templates, is hipertemplates.com right for me?

 

 It is ideal for drastically reducing the costs in the corporate image part of your company if you have notions of using editing programs.

 

 Do you have a personalisation service?

 

Yes, we can personalise a predefined template from our catalogue at an added cost. You can contact us at info@hipertemplates.com and we will inform you about our personalisation service.

 

I need help with a template.

 

You can send in your queries by e-mail, they will be dealt with as soon as possible by our technical team.

 

Do you have affiliation programmes to sell your products on my website?

 

An affiliation system will shortly be available.